Work performance in the District Directorate 13D03 Education of Jipijapa-Puerto López: An approach from administrative management

Abstract

Work performance in educational institutions is essential to guarantee efficient and effective administrative management. In this context, the District Directorate 13D03 Education, which covers the cantons of Jipijapa and Puerto López, plays a crucial role in the coordination and supervision of educational institutions in the region. This study aims to determine the factors that influence the work performance of the administrative staff of this direction, from an administrative management perspective. To achieve this objective, a mixed methodology was used that combined surveys and interviews. The surveys were applied to 40 members of the administrative staff, allowing quantitative data to be collected on various variables related to job performance. In addition, an interview was conducted with the district director to obtain a more detailed qualitative view of the staff's experiences and perceptions regarding their work environment and administrative management practices. The results of the study reveal that factors such as continuous training, internal communication, the work environment and the leadership exercised by managers have a significant impact on job performance. In addition, areas for improvement were identified in terms of the distribution of tasks and the implementation of technologies that facilitate administrative work.