LEAN SIX SIGMA E INDUSTRIA 4.0, UNA REVISIÓN DESDE LA ADMINISTRACIÓN DE OPERACIONES PARA LA MEJORA CONTINUA DE LAS ORGANIZACIONES
LEAN SIX SIGMA E INDUSTRIA 4.0 EN LA ADMINISTRACIÓN DE OPERACIONES
DOI:
https://doi.org/10.47230/unesum-ciencias.v5.n4.2021.584Keywords:
competitiveness, Industry 4.0, Lean Manufacturing, operations management, productivity, Six SigmaAbstract
Operations management is an area of management study that focuses on the strategic management of organizations. In a world context marked by globalization, Industry 4.0 and impacted by the Covid-19 pandemic, which has generated greater uncertainty and complexity for companies, the adoption of operations management methodologies, methods and tools is a necessity to improve business performance. The objective of the research is to discuss the current contribution of the Lean Six Sigma methodology in the continuous improvement of organizations, the increase of productivity and competitiveness. The discussion is based on the analysis of the main assertions made by academics, researchers and businessmen of recognized prestige in the subject worldwide. The research has a qualitative approach, the scope is exploratory and the design is non-experimental. The documentary analysis carried out through the Clarivate Analytics Web of Sciences platform yielded 1015 results, which were processed through the implementation of the PRISMA methodology. The results obtained allow affirming that the implementation of the Lean Six Sigma methodology in organizations contributes to increase productivity and competitiveness levels. Future work should be directed to quantitatively evaluate the real impact and benefits that its adoption brings to companies in achieving greater efficiency, productivity and obtaining sustained competitive advantages.
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