The role of e-learning on strengthening the

english language learning process

https://doi.org/10.47230/unesum-ciencias.v9.n3.2025.228-237

Revista UNESUM-Ciencias

Volumen 9, Número 3, 2025

Universidad Estatal del Sur de Manabí

ISSN-e: 2602-8166

El rol del aprendizaje en línea en el fortalecimiento del proceso

de aprendizaje del idioma inglés

REVISTA UNESUM-Ciencias

UNIVERSIDAD ESTATAL DEL SUR DE MANABÍ

Volumen: 9

Número: 3

Año: 2025

Paginación: 228-237

URL: https://revistas.unesum.edu.ec/index.php/unesumciencias/article/view/1017

*Correspondencia autor: jonathan.cardenas@unesum.edu.ec

Recibido: 10-02-2025 Aceptado: 11-06-2025 Publicado: 25-09-2025

Jonathan Paul Cárdenas Coello

https://orcid.org/0000-0002-4986-9730

Samantha Lizeth Mata Guzmán

https://orcid.org/0009-0000-3887-4932

José Leonardo Mendoza Zambrano

https://orcid.org/0009-0008-7687-8182

Kevin Alejandro Pin Jalca

https://orcid.org/0009-0006-3531-5258

1. Docente de la Carrera Pedagogía de los Idiomas Nacionales y Extranjeros, Facultad de Ciencias Sociales, Humanísticas y de la Educación; Universidad

Estatal del Sur de Manabí; Jipijapa. Ecuador.

2. Instituto Superior Universitario Bolivariano de Tecnología; Guayaquil, Ecuador.

3. Estudiante de la Carrera de Pedagogía de los Idiomas Nacionales y Extranjeros, Facultad de Ciencias Sociales, Humanísticas y de la Educación; Univer-

sidad Estatal del Sur de Manabí; Jipijapa, Ecuador.

4. Estudiante de la Carrera de Pedagogía de los Idiomas Nacionales y Extranjeros, Facultad de Ciencias Sociales, Humanísticas y de la Educación; Univer-

sidad Estatal del Sur de Manabí; Jipijapa, Ecuador.

ARTÍCULO ORIGINAL

ABSTRACT

The study titled The Role of E-Learning on Strengthening the English Language Learning Process aimed

to analyze the impact of e-learning tools, speciﬁcally the Learn English application, on the English learning

process of fourth-level students from Pedagogía de los Idiomas Nacionales y Extranjeros program from Uni-

versidad Estatal del Sur de Manabí. Using a quantitative approach, a survey was administered to students to

evaluate the effectiveness of the application in developing language skills such as listening comprehension,

pronunciation, ﬂuency, and vocabulary. The results showed that 85% of the students considered the appli-

cation to have improved their language skills, highlighting the usefulness of tools such as virtual teachers,

listening exercises, and gamiﬁed activities. Additionally, 80% of the teachers emphasized that the application

increased students' conﬁdence in speaking English. However, areas for improvement were identiﬁed, such as

the need to optimize listening comprehension and offer more activities focused on oral production. A relevant

conclusion is that digital platforms, such as Learn English, are effective tools for complementing traditional

teaching, promoting autonomous and motivating learning. Nevertheless, their educational impact depends on

continuous improvements in the personalization and adaptability of content.

Keywords: Autonomy, E-learning, Digital tools, English learning, Motivation.

RESUMEN

El estudio titulado El papel del aprendizaje en línea en el fortalecimiento del proceso de aprendizaje del

idioma inglés tuvo como objetivo analizar el impacto de las herramientas de aprendizaje en línea, especíﬁca-

mente la aplicación Learn English, en el proceso de aprendizaje del inglés de los estudiantes de cuarto nivel

del programa de Pedagogía de los Idiomas Nacionales y Extranjeros de la Universidad Estatal del Sur de

Manabí. Utilizando un enfoque cuantitativo y un diseño descriptivo, se aplicaron encuestas a los estudiantes

para evaluar la efectividad de la aplicación en el desarrollo de habilidades lingüísticas como la comprensión

auditiva, la pronunciación, la ﬂuidez y el vocabulario. Los resultados mostraron que el 85% de los estudian-

tes consideró que la aplicación mejoró sus habilidades lingüísticas, destacando la utilidad de herramientas

como los profesores virtuales, los ejercicios de escucha y las actividades gamiﬁcadas. Además, el 80% de

los docentes enfatizó que la aplicación aumentó la conﬁanza de los estudiantes al hablar en inglés. Sin em-

bargo, se identiﬁcaron áreas de mejora, como la necesidad de optimizar la comprensión auditiva y ofrecer

más actividades centradas en la producción oral. Una conclusión relevante es que las plataformas digitales,

como Learn English, son herramientas efectivas para complementar la enseñanza tradicional, promoviendo

un aprendizaje autónomo y motivador. No obstante, su impacto educativo depende de mejoras continuas en

la personalización y adaptabilidad del contenido.

Palabras clave: Autonomía, E-learning, Herramientas digitales, Aprendizaje del inglés; Motivación.

REVISTA UNESUM-Ciencias Volumen 9, Número 3, 2025

230

Introduction

The incorporation of technology into educa-

tion is no longer optional; it has become part

of how students and teachers interact with

knowledge. In language learning, especia-

lly English, digital platforms have opened

new possibilities that were difﬁcult to achie-

ve through traditional methods alone. Se-

veral studies indicate that e-learning tools

allow students to practice more frequently,

access personalized materials, and recei-

ve immediate feedback, which strengthens

skills such as listening, pronunciation, and

ﬂuency (Zakarneh, 2018).

Despite these global advances, English

proﬁciency in Ecuador remains a persistent

challenge. International reports, such as the

EF English Proﬁciency Index, continue to

place the country in lower-ranking catego-

ries, which highlights the need for innovative

approaches in higher education (De Ange-

lis, 2022). For many institutions, integrating

e-learning resources has become an alter-

native to compensate for limited classroom

exposure and to create spaces where stu-

dents can practice the language in a more

autonomous way.

At the Universidad Estatal del Sur de Ma-

nabí (UNESUM), the Pedagogía de los Idio-

mas Nacionales y Extranjeros program has

adopted several initiatives that seek to im-

prove students’ communicative competen-

ce through technology. Recent studies ca-

rried out in Ecuadorian universities suggest

that well-designed online platforms can help

students strengthen vocabulary, develop

listening comprehension, and engage more

actively with the language (Santos, 2024).

However, there is still little research on loca-

lly developed tools and their speciﬁc effects

on students’ performance.

This study addresses that gap by analyzing

the impact of the Learn English App, a digital

platform designed by students from the ICT

Engineering program in collaboration with the

Languages program at UNESUM. The app

was created to complement classroom ins-

Cárdenas Coello, J. P., Mata Guzmán, . S. L., Mendoza Zambrano, . J. L., & Pin Jalca , K. A.

truction and provide additional opportunities

for practice. The research focuses on how

the tool inﬂuences fourth-semester students’

language skills, their motivation to learn, and

their ability to work independently.

Theoretical framework

Denition of E-learning

E-Learning is an application speciﬁcally de-

signed for students pursuing a degree in

National and Foreign Language Pedagogy

at the University. Its purpose is to facilitate

the learning of a new language, particularly

English, through interactive digital resour-

ces. This tool is presented as a compre-

hensive digital education system aimed at

providing a ﬂexible, accessible, and perso-

nalized learning experience, tailored to the

individual needs of students. According to

Anderson (2020), “E-learning has become

a fundamental tool for developing language

skills due to its accessibility, ﬂexibility, and

ability to provide student-centered learning.

Applications that incorporate advanced te-

chnologies, such as artiﬁcial intelligence

and automatic translators, not only enhance

content comprehension but also enable stu-

dents to learn at their own pace and practi-

ce interactively, fostering deeper and more

autonomous learning.” The app is aimed

at providing a comprehensive educational

environment for autonomous language lear-

ning, offering interactive materials that pro-

mote the active practice of language skills.

The application is designed to be used

both in the classroom and independently,

allowing students to access educational

content anytime and anywhere. To make the

learning process more dynamic and enga-

ging, E-Learning incorporates games and

interactive activities such as word comple-

tion, sentence formation, and adding terms

to a personalized vocabulary, reinforcing

grammar, vocabulary, and language com-

prehension in a fun and motivating way. Mo-

reover, the platform adapts to each student’s

level, allowing them to progress at their own

pace through exercises and games selec-

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ARTÍCULO ORIGINAL: THE ROLE OF E-LEARNING ON STRENGTHENING THE ENGLISH LANGUAGE LEARNING

PROCESS

ted based on their previous performance,

ensuring the right level of challenge without

causing frustration. In this way, E-Learning

stands out as a comprehensive tool that

combines technology, personalization, and

entertainment to optimize English learning

effectively and accessibly (Chiquito, 2024).

The advantages of learning languages

through online platforms have made digital

education an increasingly popular alterna-

tive. According, online language learning

offers unparalleled convenience, as it requi-

res only a device and an internet connec-

tion, eliminating many obstacles associated

with traditional learning methods. One of

the most evident beneﬁts is the signiﬁcant

amount of time saved, as students who

would otherwise need to commute to lan-

guage schools can instead dedicate that

time directly to studying. Additionally, ﬂexi-

bility is a key advantage of online learning,

as it allows students to adapt their study

schedules to their personal and professio-

nal commitments. While ﬂexibility could be

considered part of convenience, it deserves

its own recognition due to the autonomy it

provides learners in managing their time.

Another essential beneﬁt is personalization;

as online learning can be customized to var-

ying degrees depending on the chosen pla-

tform. While private in-person tutoring may

offer a high level of personalization, certain

online applications also provide adaptive

learning paths that cater to individual stu-

dent needs.

Advantages or Digital Learning

Acording to Lesson Mag (2024), the rise

of e-learning has brought about numerous

advantages, transforming how education is

perceived and delivered.

One of the most signiﬁcant advantages

of e-learning is its accessibility. Students

from all corners of the world can access hi-

gh-quality education without geographical

constraints. This democratization of edu-

cation has opened doors for individuals

who may not have had the opportunity to

pursue traditional education due to various

barriers, such as location, ﬁnancial limita-

tions, or time constraints.

E-learning also offers unparalleled ﬂexibi-

lity. Learners can access course materials

at their own pace and on their own schedu-

le. This is particularly beneﬁcial for working

professionals, parents, or anyone balancing

multiple responsibilities. The ability to learn

anytime and anywhere makes e-learning a

preferred choice for many.

Personalized Learning Experiences

E-learning platforms are increasingly levera-

ging data analytics and artiﬁcial intelligence

to offer personalized learning experiences.

These technologies can analyze a learner’s

progress, identify strengths and weaknes-

ses, and tailor content to meet individual

needs. This level of personalization is difﬁcult

to achieve in traditional classroom settings,

where the pace and content are often dicta-

ted by the group rather than the individual.

With personalized learning, students can fo-

cus on areas where they need improvement,

skip content they have already mastered, and

engage with materials that align with their in-

terests and learning styles. This approach

not only enhances learning outcomes but

also increases motivation and engagement.

E-learning is often more cost-effective than

traditional education. It eliminates the need

for physical infrastructure, reduces com-

muting costs, and allows for the reuse of

digital resources. Additionally, many online

courses are offered at a lower cost than their

in-person counterparts, making education

more affordable and accessible.

Moreover, organizations and institutions be-

neﬁt from e-learning by saving on training

costs. Online training programs can be sca-

led easily, delivered to a global audience,

and updated regularly without the need for

physical materials or in-person instruction.

Diverse Learning Materials

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232

E-learning platforms offer a rich variety of

learning materials, including videos, pod-

casts, interactive simulations, and gamiﬁed

content. This diversity caters to different

learning preferences, whether a student

prefers visual, auditory, or kinesthetic lear-

ning. Interactive elements, such as quizzes

and discussion forums, further enhance the

learning experience by encouraging active

participation and collaboration.

Furthermore, the integration of multimedia

content helps to break down complex con-

cepts, making them easier to understand

and retain. For instance, a subject like bio-

logy can be made more engaging through

virtual dissections or 3D models, providing

a hands-on experience without the need for

physical labs.

Challenges of e-learning implementation

When the Web caught on and teachers

realized that they could easily transfer their

notes online, many thought this was the

answer to all their teaching problems. Stu-

dents could access the notes at any time or

place they wanted and staff could cut down

on the amount of teaching because the stu-

dents already had the material. Students

would somehow under- stand the material

more easily and be able to pass their exams.

This is where many people’s approaches

to e-learning falls down, because they see

e-learning simply as a replacement for fa-

ce-to-face teaching. E-learning will only add

value to the learning process if both staff

and students alike approach it with a clear

view of what is to be achieved.

From the staff point of view, e-learning must

be embedded within the curriculum, with

well thought out delivery mechanisms and

learning outcomes that provide appropria-

te support for students. From the students’

point of view, they must appreciate that,

with the greater ﬂexibility afforded them in

the manner, time and format with which they

can access resources, comes responsibility.

Students can no longer expect to be spoon-

fed if e-learning provides all the means and

resources to allow them to take control of

their own learning (Thamarana, 2016).

E-learning refers to the intentional use of ne-

tworked information and communication te-

chnologies in teaching and learning. It can

also be deﬁned as the application of elec-

tronic systems such as the internet, compu-

ters, and multimedia discs, whose primary

goal is to reduce costs and minimize unne-

cessary travel. According to Mohammadi,

Ghorbani, & Hamidi (2011), e-learning has

both advantages and disadvantages, which

can be interpreted as inherent characteris-

tics of this educational approach.Among

its most notable advantages is that it is a

student-centered teaching process, where

the teacher assumes the role of a guide or

facilitator rather than being the sole source

of knowledge (Chhabra, 2012), presents va-

rious tools that play a crucial role in shaping

learning through e-learning. These tools,

commonly referred to as apps, have a sig-

niﬁcant inﬂuence on modern education. The

internet serves as an abundant resource,

offering articles, courses, and online confe-

rences that facilitate both teaching and lear-

ning. Teachers can assign work, conduct

exams, and share materials via emails and

online platforms, while parents can monitor

their children's progress at any time. Stu-

dents have access to lessons through web-

cams, worksheets, and online whiteboards,

ensuring continuity in education. Schools

also beneﬁt from online networks, allowing

them to collaborate, develop shared pro-

jects, and maintain their own websites. Free

educational tools, such as Spelling Bee, en-

hance learning by providing students with

opportunities to practice English spelling at

customizable difﬁculty levels.

E-learning and English Language Acqui-

sition.

E-learning in language acquisition, such

as English, is understood as a digital te-

chnology–mediated educational approach

that combines ﬂexibility, accessibility, and

personalized learning. This method allows

Cárdenas Coello, J. P., Mata Guzmán, . S. L., Mendoza Zambrano, . J. L., & Pin Jalca , K. A.

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students to learn at their own pace, anyti-

me and anywhere, using a wide variety of

interactive resources such as videos, pod-

casts, simulations, and gamiﬁed activities.

Additionally, it facilitates interaction with na-

tive-speaking tutors and peers, encourages

collaboration in global environments, and

provides immediate feedback. According

to Graham (2025), e-learning not only opti-

mizes resource use and reduces costs but

also contributes to the development of com-

municative skills, motivation, and learner

autonomy, establishing itself as an efﬁcient

and modern tool for language education.

Methodology

This study employed a quantitative design

to analyze the inﬂuence of e-learning tools—

speciﬁcally the Learn English App—on

English language learning among university

students. The research was conducted at

the Universidad Estatal del Sur de Manabí

and approved by academic experts to en-

sure methodological soundness. The study

targeted fourth-semester students from the

Carrera de Pedagogía de los Idiomas Na-

cionales y Extranjeros, students from sec-

tion “B” were evaluated based on accessi-

bility and direct experience with the app.

Data collection was carried out through a

survey, which was designed based on the re-

search objectives and validated by experts

to ensure their reliability. A closed-ended

Likert-scale questionnaire was used as the

primary instrument, allowing for the quan-

tiﬁcation of subjective opinions regarding

the inﬂuence of e-learning tools on English

learning. This methodological framework

enabled the researchers to systematically

evaluate the impact of a context-speciﬁc

digital learning tool within a deﬁned edu-

cational environment, contributing valuable

evidence to the ﬁeld of technology-assisted

language education.

Findings

The results obtained from the structured

surveys administered to fourth-semester

students of the Carrera de Pedagogía de

los Idiomas Nacionales y Extranjeros revea-

led key insights into the impact of the Learn

English App on the development of Engli-

sh language skills. The data were analyzed

across two main dimensions: frequency of

use and perceived effectiveness. In terms

of frequency, a majority of students repor-

ted consistent interaction with the app, par-

ticularly for vocabulary review and grammar

practice. Regarding perceived effective-

ness, students highlighted improved com-

prehension, greater motivation to practice

outside the classroom, and increased en-

gagement with the language. Within the di-

mension of technological limitations, some

students mentioned difﬁculties related to

internet connectivity and the need for more

advanced features within the app. Finally, in

terms of language learning outcomes, res-

pondents noted positive progress in areas

such as vocabulary acquisition, listening

comprehension, and reading ﬂuency. This

quantitative analysis offered a clear and

structured understanding of how targeted

digital tools like the Learn English App can

support and enhance English language ac-

quisition in a higher education setting.

1. I frequently use the e-learning app to

practice English:

ARTÍCULO ORIGINAL: THE ROLE OF E-LEARNING ON STRENGTHENING THE ENGLISH LANGUAGE LEARNING

PROCESS

REVISTA UNESUM-Ciencias Volumen 9, Número 3, 2025

234

Table 1.

E-learning app usage

Alternatives

Frequency

Percentage (%)

Strongly agree

53%

Agree

32%

Neutral

11%

Disagree

Strongly disagree

Total

100 %

Alternatives Frequency Percentage (%)

Strongly agree 12 43%

Agree 12 43%

Neutral 3 11%

Disagree 1 3%

Strongly disagree 0 0%

Total

100 %

43%

11%

3% 0%

Strongly agree Agree Neutral Desagree Strongly desagree

Figure 1.

E-learning app usage

2. The e-learning app is effective for improving my English learning:

Table 2.

The effectiveness of e-learning app

Alternatives

Frequency

Percentage (%)

Strongly agree 15 53%

Agree 9 32%

Neutral 3 11%

Disagree 1 4%

Strongly disagree 0 0%

Total 28 100 %

Alternatives

Frequency

Percentage (%)

Strongly agree

43%

Agree

43%

Neutral

11%

Disagree

Strongly disagree

Total

100 %

Cárdenas Coello, J. P., Mata Guzmán, . S. L., Mendoza Zambrano, . J. L., & Pin Jalca , K. A.

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REVISTA UNESUM-Ciencias Volumen 9, Número 3, 2025

Figure 2.

The effectiveness of e-learning app

Discussion

The ﬁndings indicate a generally positive

perception of the Learn English application

among both students and instructors. Spe-

ciﬁcally, 85% of the students reported im-

provements in pronunciation, ﬂuency, and

vocabulary, while 80% of instructors empha-

sized its role in enhancing learners’ spea-

king conﬁdence. These results are consis-

tent with prior research demonstrating the

positive impact of digital tools on linguistic

competence (Falcón & Herrera, 2005).

Theoretically, these ﬁndings support the appli-

cation of constructivist learning principles

(Ariza & Hancock, 2003) which emphasize

student-centered learning and active enga-

gement with educational content. In practi-

ce, the app was perceived as a dynamic and

accessible tool that fosters learner autonomy

and promotes ongoing language practice.

However, 40% of instructors noted that liste-

ning comprehension remains an area for de-

velopment, indicating the need for further reﬁ-

nement of the app's auditory components.

While the ﬁndings are promising, the study

is limited by its scope, having been conduc-

ted within a single institutional context. This

limitation may restrict the generalizability of

the results. Future research should consi-

der broader and more diverse populations

and explore the long-term impact of the app

on language development. Additionally, in-

corporating adaptive strategies to support

oral production and individualized learning

could enhance the app’s pedagogical effec-

tiveness. Prior evidence suggests that per-

sonalized learning environments signiﬁcant-

ly improve language acquisition (He, 2020)

In conclusion, the integration of the Learn

English application into the language lear-

ning process has been met with strong

approval from its users. The study unders-

cores the value of incorporating interactive

and gamiﬁed methodologies in second lan-

guage instruction. Continued development

and innovation of digital learning tools hold

the potential to transform language educa-

tion, aligning with current trends in educatio-

nal technology and pedagogy (Castledown

Publishers, 2024).

Conclusions

• The study demonstrates that the Learn

English application is an effective tool for

learning English among fourth-level stu-

dents in the Pedagogy of National and

Foreign Languages program. Most parti-

cipants recognize its positive impact on

language skill development, highlighting

ARTÍCULO ORIGINAL: THE ROLE OF E-LEARNING ON STRENGTHENING THE ENGLISH LANGUAGE LEARNING

PROCESS

REVISTA UNESUM-Ciencias Volumen 9, Número 3, 2025

236

improvements in pronunciation, ﬂuency,

and vocabulary expansion. These results

emphasize the key role of digital platfor-

ms in language teaching by providing

accessible, dynamic, and motivating re-

sources that promote constant practice.

• The application's features, such as virtual

teachers, interactive exercises, and the

integrated translator, have been funda-

mental elements in the learning process.

Students have found signiﬁcant support

in these tools, especially in improving

their pronunciation and ﬂuency. Additio-

nally, the integrated translator has facili-

tated vocabulary acquisition, conﬁrming

that the combination of technology and

interactive methodologies contributes to

more autonomous and effective learning.

• Despite the predominantly positive per-

ception, areas for improvement have

been identiﬁed to optimize the applica-

tion and better align it with students' spe-

ciﬁc needs. It is suggested to strengthen

the virtual teachers' feedback system,

offer a greater variety of exercises tai-

lored to different proﬁciency levels, and

enhance the user interface for a more in-

tuitive and accessible experience.

• The implementation of digital tools such

as Learn English represents a valuable

strategy for enhancing English learning.

However, its effectiveness depends on

continuous improvement and adaptation

to user needs. The development of new

functionalities and the constant updating

of content will maximize its impact on

the educational process, fostering more

effective, ﬂexible, and accessible Engli-

sh language instruction for all students

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ARTÍCULO ORIGINAL: THE ROLE OF E-LEARNING ON STRENGTHENING THE ENGLISH LANGUAGE LEARNING

PROCESS